Website Care · hosting included in every plan

White-glove care for your website.

Hosting, updates, security and support in one simple plan, handled by a small team who know your site by name. You run your business. We look after the website, and tell you what we did in plain English.

MONTHLY CARE REPORT fellside-bakery.co.uk
All healthy

“A quiet month. Everything's updated, backed up and running smoothly. We also swapped in your new summer opening hours.”SIAN, SPECTACLE

100% Uptime
14 Updates applied
31 Backups taken
Site software updated latest
Plugins and theme updated 12 items
Visual check after updates no changes
Security scan clean
Content edit: opening hours 15 min
SAMPLE REPORT
INCLUDED IN EVERY PLAN

Nothing to manage. Nothing extra to pay.

Website Care includes everything your website needs to succeed, fully managed around the clock.

Fast UK hostingEnterprise-grade hosting with DDoS protection, bot mitigation and a global CDN, so your site loads fast wherever your visitors are.Additional locations available on request.
Websites backed upWe keep your site backed up, so if the worst should happen we have reliable restore points.
Updates, done for youSoftware, theme and plugin updates, checked afterwards so nothing breaks.
Security and SSLSecure, encrypted sites with SSL, and Cloudflare blocking threats before they reach your site.
Uptime monitoringWe monitor your site around the clock and get an alert should it stop responding.
Real peopleMessage the team through your dashboard. People who know your site.
A MONTH OF CARE

What happens while you get on with your day.

Monitoring and backups run all the time. The rest follows a steady rhythm, so nothing gets forgotten.

Always on: uptime monitoring · regular backups · security scanning
Update
Site software, themes and pluginsBackup taken before every updateCompatibility checks
Check
Visual check of key pagesForms and checkout testedBroken link scan
Improve
Your content editsSpeed and performance tuningSmall fixes we spot
Report
Plain-English monthly reportAnything we recommendAvailable to read in your dashboard
THREE PLANS · HOSTING INCLUDED · NO LONG CONTRACTS

Pick how much looking-after you need.

Every plan is a complete package: hosting, updates, backups, monitoring and support, on one simple bill. Pay monthly or annually (annual plans get 2 months free), and move up or down whenever you like.

Essential For sites that mostly look after themselves.
£49.99 / month
or £499.90 a year when you pay annually 2 MONTHS FREE
Managed hosting
Core, theme and plugin updates
Website backups
Uptime monitoring
Monthly report
StaticNext.jsWordPresswelcome
Suits: brochure sites that rarely change Choose Essential
MOST POPULAR
Care+ For busy businesses that update often.
£99.99 / month
or £999.90 a year when you pay annually 2 MONTHS FREE
Everything in Essential
1 hour of content edits a month
Visual checks after every update
Speed and performance tuning
Priority support
StaticNext.jsWordPresswelcome
Suits: shops, busy blogs, growing businesses Choose Care+
Partner An ongoing design and dev team on call.
£149.99 / month
or £1,499.90 a year when you pay annually 2 MONTHS FREE
Everything in Care+
2 hours of content edits a month
1 hour of design a month
New pages and features
Quarterly review call
Same-day response
StaticNext.jsWordPresswelcome
Suits: sites that keep evolving Choose Partner
Just starting out? two months of Essential, free for new startups. Cumbrian business? All plans are 20% off →
SWITCHING HOSTS

You don't lift a finger. We do the move.

Moving hosts sounds scary. It's our job to make sure it isn't. The move is free on every plan: send us your login details and we'll take it from there.

01 YOU
Send us your details Your current host and domain logins. That’s your only job.
02 US
We copy everything Files and database copied across. Your live site keeps running as normal.
03 US
Checked before launch We test everything on our hosting before your site goes live, and you can click round it too.
04 US
Flip the switch We point your domain at the new home, quietly and at a quiet time.
GOOD QUESTIONS

Before you sign up.

Anything else? Email [email protected].

Is hosting included in every plan?

Yes. Every Website Care plan includes fully managed hosting in a UK data centre, so there’s no separate hosting bill.

Do you look after sites you didn’t build?

Yes. We’ll take a look first to check it’s in good shape, and let you know if anything needs fixing before we go live on Spectacle.

What counts as a content edit?

Changing text or images, adding a news post, updating prices or opening hours. Bigger jobs, like new pages or features, we’ll quote for first.

Do unused hours roll over?

No. Unused time resets each month.

Can I change plans later?

Any time. Move up when things get busy, or down when they’re quiet.

Do I have to move my domain to you?

No. We’re not a domain host, and we’d rather focus on what we do best. We just point your domain at your new hosting. We recommend all our customers manage their domain’s DNS through Cloudflare, for its reliability and its security and performance benefits.

Will my site go offline during the move?

Your current site keeps running while we copy and test the new one. The switch-over itself is planned for a quiet time, and we check everything straight after. In very rare cases some downtime may be needed, but our team will confirm this and plan it with you.

Am I tied into a contract?

No. Pay monthly or annually (annual plans get 2 months free) and cancel any time. We’ll keep your site online until your plan ends.